Policies

Making a Reservation

At time of booking, the first half of the Rental Amount is due. The final lodging balance is due 60 days prior to arrival. This includes all taxes, surcharges and additional fees if any. If booking a reservation within 60 days of your arrival, the full balance is due at the time of booking. Holiday Bookings are treated differently with final balances due 6 months prior to your arrival date.  

The Minimum Age to rent any of our properties is 30.  No exceptions.  (The person renting the property must be staying at the Property).

 

How to pay

We accept cash, personal checks, traveler’s checks, wires, money orders, MasterCard, Visa, and Discover.

Security Deposits

A security deposit of $1000 to $5000, depending on the home. This deposit is due by check 30 days prior to arrival. This is required to protect the privately owned home you are renting against damages. The security deposit may be retained if there are damages to evaluate. The Security Deposit will be cashed. Please see the “Security Sheet” and “Cancellation Policy Sheet” within your Confirmation Package.

Cancellation Policy

If you need to cancel, all monies are non-refundable unless your exact dates can be re-booked. If we can re-book your exact dates, all monies received to date less a $200 handling fee will be returned. All monies received will be returned within 14 business days after your original reservation departure was scheduled. We regret that there are no refunds for late arrivals, early departures, weather, snow conditions, airport closures or road closures.

Minimum Stays

Minimum 5-night rental will be charged on MOST homes, 7 nights during Christmas Holiday dates. Reservations for fewer nights are possible depending on season. A full cleaning fee will be added for stays of less than the minimum required.

Check-In/Check-Out

Check-in is 4:00 P.M. on your arrival date. Checkout is by 10:00 A.M. on your departure date. Late checkouts and early check ins will be charged a fee.

Pets and Smoking

Pets are permitted in select properties with prior approval.  On these select properties;  a Pet Fee will be added to your Reservation.

All properties are NON-SMOKING, no exceptions.

Housekeeping

Prior to your arrival, your vacation home is clean and furnished with fresh linens, towels and supplies. Daily housekeeping is not included, but is available upon advance request, for an additional fee.

Events

If you are planning any type of event, you are required to discuss the nature of the event with us before the home is confirmed. You will be required to agree to the individual home rules. We reserve the right to cancel your reservation with no money refunded if your event is not disclosed and approved by Jane’s Lodges in advance. The largest group to any event: 25

Directions

Directions to the property in which you have reserved will be provided in your Check in Package. Key pick up will be disclosed in the Check in Package as well.